Shipping Policy
BILLIONAIRE Shipping Policy
Last Updated: 02/10/2025
At BILLIONAIRE, we are committed to delivering your orders efficiently and securely. Please review our shipping policy to understand our processing times, delivery estimates, and other relevant details.
1. Order Processing
- All orders are processed within 1 to 2 business days (excluding weekends and holidays).
- Once your order has been processed, you will receive a confirmation email with tracking information.
2. Shipping Times
- Standard shipping takes approximately 5 to 8 business days, depending on the destination.
- Shipping times are estimates and may vary due to factors such as carrier delays, customs processing (for international orders), or unforeseen circumstances.
3. Shipping Rates
- Shipping costs are calculated at checkout based on your location and selected shipping method.
- Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.
4. Tracking Information
- Once your order has been shipped, you will receive a tracking number via email.
- Please allow up to 48 hours for the tracking information to update after shipment.
5. Delivery Issues & Delays
- BILLIONAIRE is not responsible for delays caused by external factors such as weather conditions, customs clearance, or courier issues.
- If your package has not arrived within the expected timeframe, please contact the shipping carrier directly or reach out to us at help.billionaireoff@gmail.com for assistance.
6. Address Accuracy & Undeliverable Packages
- Customers are responsible for providing accurate shipping information. BILLIONAIRE is not liable for packages lost due to incorrect addresses.
- If a package is returned due to an incorrect address, the customer may be responsible for additional shipping fees to resend the order.
7. International Shipping
- We currently offer international shipping to select countries. Additional customs fees or import duties may apply, which are the responsibility of the customer.
- International delivery times may vary based on customs processing and local postal services.
8. Lost or Stolen Packages
- BILLIONAIRE is not responsible for lost or stolen packages that have been marked as delivered.
- If your package is missing, please check with your local carrier or contact us for further assistance.
For any additional questions regarding our shipping policy, please contact us at help.billionaireoff@gmail.com.